The New DAN Emergency Hotline

In an emergency, divers have long depended on the simple notion of "calling DAN® for help." Now DAN has made that task even easier with the debut of a new, consolidated emergency hotline number: +1-919-684-9111. 

Dubbed "One Call," the new number allows members to access DAN medics, TravelAssist® services and local medical facilities 24 hours a day, 7 days a week and from anywhere in the world. One Call operators will triage incoming calls and link divers to the appropriate emergency assistance. The new number can be reached by collect call or from outside the United States. 

"We had a goal this year to streamline our emergency assistance resources," said Dan Orr, president of DAN. "One Call is a huge step toward that goal."
"Over the last few years, as the benefits and resources we provided the dive industry increased, so did the phone numbers to access the assistance," said Nicholas Bird, M.D., DAN's chief medical officer. "Divers were getting understandably confused. By simplifying the process to a single phone number, we've given divers needing assistance one less thing to think about in a stressful situation." 

The new number went "live" in late 2009, and while DAN's previous hotline numbers will remain in effect for a transitional grace period, divers are encouraged to update their emergency contact information and emergency assistance plans as soon as possible.
As always, in the case of an immediate life-threatening emergency, contact 911 (or the equivalent local emergency response system), and then call DAN.